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Author SHA1 Message Date
dresber
221a411fe3 adopt level of reduction, when losing knowledge and documentation 2024-03-12 22:41:05 +01:00
dresber
c21d7b17af minor set develop version after release 2024-03-12 21:38:19 +01:00
dresber
479dcce9ff RELEASE 1.0.1 2024-03-12 21:38:19 +01:00
1 changed files with 5 additions and 3 deletions
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8
src/request_load_estimator.py
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@@ -180,14 +180,16 @@ class RequestLoadEstimator:
pass
def _calc_documentation_and_knowledge_level(self):
self.documentation_level += (self.personal_available_time * KNOWLEDGE_REDUCTION_FACTOR /
documentation_level_reduction = (self.personal_available_time * KNOWLEDGE_REDUCTION_FACTOR /
(self.nr_of_employees * self.nr_of_applications))
self.documentation_level += documentation_level_reduction if documentation_level_reduction >= 0 else documentation_level_reduction / 10
self._service_desk_knowledge_level += self.personal_available_time * KNOWLEDGE_REDUCTION_FACTOR / (
know_how_reduction = self.personal_available_time * KNOWLEDGE_REDUCTION_FACTOR / (
self.nr_of_employees *
self.nr_of_applications *
self.service_desk_employees)
self._service_desk_knowledge_level += know_how_reduction if know_how_reduction >= 0 else know_how_reduction / 10
self.documentation_level = limit_value(self.documentation_level, DOCUMENTATION_LEVEL_MIN,
DOCUMENTATION_LEVEL_MAX)
self._service_desk_knowledge_level = limit_value(self._service_desk_knowledge_level, KNOWLEDGE_LEVEL_MIN,